skip to content

IT Help and Support

University Information Services
 

We will update the Point of Presence (PoP) switches to apply the latest recommended firmware updates before the start of Michaelmas 2025.

Update schedule    

  • Dates: Monday 8 September to Friday 19 September
  • Time: 03:00 on the scheduled morning
  • Duration: Approximately 15 minutes  

User impact

Institutions will be disconnected from the University Data Network (UDN) during the reload window on the day of their PoP switch upgrade.

When will my institution be affected?

The daily upgrade schedule is listed below.

As we are upgrading many switches, it is difficult for us to make changes to the schedule. If you have any questions please contact the UIS Service Desk.

Detailed daily schedule 

Monday, 8 September

  • pop-accom-west
  • pop-adctheatre
  • pop-admin-cudar
  • pop-admin-greenwich
  • pop-admin-laundry
  • pop-admin-nms
  • pop-admin-nrb
  • pop-admin-oadd
  • pop-admin-oldschools
  • pop-admin-sby
  • pop-admin-unicen
  • pop-ames
  • pop-arb
  • pop-arch-down

Tuesday, 9 September 

  • pop-arch-storeys
  • pop-arct
  • pop-ast
  • pop-bioanth-lches
  • pop-bioanth-nms
  • pop-botanic
  • pop-bpi
  • pop-casp
  • pop-ccdc
  • pop-cci
  • pop-ceb
  • pop-ch
  • pop-cisl
  • pop-clare
  • pop-clarehall

Wednesday, 10 September 

  • pop-classics
  • pop-clin
  • pop-craik
  • pop-crim
  • pop-cruk
  • pop-cup-pitt
  • pop-cus
  • pop-dar
  • pop-divinity
  • pop-econ
  • pop-educ
  • pop-em-cmc
  • pop-em-sidg
  • pop-english
  • pop-esc-bullard

 Thursday, 11 September 

  • pop-esc-down
  • distsw-west
  • pop-fitzmus
  • pop-gurdon
  • pop-homerton
  • pop-hughes
  • pop-ice
  • pop-jbs
  • pop-joh-wolfct
  • pop-kettlesyard
  • pop-kings
  • pop-landecon
  • pop-langcen
  • pop-lcil

Friday, 12 September 

  • pop-magd
  • pop-maths
  • pop-mml
  • pop-mond
  • pop-mrcbsu
  • pop-mrcepid
  • pop-mrc-tox
  • pop-msm
  • pop-mus
  • pop-newn
  • pop-nms
  • pop-nri
  • pop-oob-hills
  • pop-opress
  • pop-path-down

 Monday, 15 September 

  • pop-pdn
  • pop-pem
  • pop-pet
  • pop-phar
  • pop-phy-hep
  • pop-phy-tcm
  • pop-plantsci
  • pop-psychol-down
  • pop-psychol-innes
  • pop-ridley
  • pop-sec-bioc
  • pop-sec-bullard
  • pop-sec-ch
  • pop-sec-down

 Tuesday, 16 September 

  • pop-sec-educ
  • pop-sec-eng
  • pop-sec-fitzmuseum
  • pop-sec-maths
  • pop-sec-msm
  • pop-sec-sidg
  • pop-sec-wcdc
  • pop-sec-west
  • pop-sec-westforvie
  • pop-sel
  • pop-socanth
  • pop-sociology
  • pop-sportsctr
  • pop-srv-cnh
  • pop-stedmunds

Wednesday, 17 September

  • pop-stunion
  • pop-telecoms-nms
  • pop-telecoms-wcdc
  • pop-tyndale
  • pop-ubs-307hr
  • pop-ubs-amb
  • pop-ubs-innes
  • pop-ucles-wcdc
  • pop-varsity
  • pop-vclodge
  • pop-vet
  • pop-wbic
  • pop-wcdc
  • pop-wesley
  • pop-westfield

Thursday, 18 September 

  • pop-westminster
  • pop-wl-nms
  • pop-wl-trin
  • pop-woolf
  • pop-hauser
  • pop-hps

To be determined

PoP C9500:

  • pop-corpus
  • pop-girton
  • pop-phy-ra
  • pop-av-down
  • pop-av-eng
  • pop-av-west
  • pop-joh-hin
  • pop-law
  • pop-madabu
  • pop-newton
  • pop-nwcd
  • pop-srv-wcdc
  • pop-rdc
  • pop-zoo
  • pop-cupa

Split PoP C3850:

  • spop-cai
  • spop-caths
  • spop-cup-triangle
  • spop-dow
  • spop-emma
  • spop-fitz
  • spop-medschl
  • spop-phy
  • spop-trinhall

PoP C9500:

  • pop-hpc

Latest news

Managed Print Service supports ARM-powered devices

13 March 2026

The Managed Print Service has expanded its compatibility and now supports users with Windows on ARM laptops (such as the Surface Pro or Samsung Galaxy Book) or other ARM-powered devices. What's new? Native compatibility: ARM- powered devices can connect directly to the Managed Print Service. You don’t need to use Web Print...

Managed Print Service unavailable Monday 16 March 7am to 9am

10 March 2026

The University Managed Print Service will be unavailable on Monday 16 March between 7am and 9am.

UDN restructuring work

6 March 2026

We are carrying out some essential restructuring and relocation of the fibre optic infrastructure of the University Data Network (UDN).