skip to primary navigationskip to content

Major upgrade to the phone system during 28–29 December

last modified Dec 09, 2019 03:23 PM
The University phone service will be disrupted on Saturday 28 and Sunday 29 December while we perform the annual upgrade of the system's core software.

Most of the disruption will occur at some point on Saturday afternoon or evening, and should only last for about an hour. The phones will reboot multiple times. Note that if you've set your desk phone to divert to your mobile phone, this function will also be disrupted.

If a phone fails to come back online after a reboot, please try restarting it by unplugging it and plugging it back in again. Users of the Jabber soft client may be prompted to login again when they launch the software after the upgrade.

If you experience any problems after the upgrade, please email . We'll be responding to queries during the Christmas break.

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

RSS Feed Latest news

Retirement of UIS Windows Software Update Service (WSUS) on 30 June

Jun 26, 2020

We need to accelerate our original plan and fully decommission the Windows Software Update Service (WSUS) server on 30 June, rather than the 1 September, due to security concerns and the need to prioritise our resources to support the University.

The University Card Service will reopen with a limited service on Wednesday 1 July

Jun 25, 2020

The University Card Service is preparing to reopen on Wednesday 1 July, following the easing of lockdown restrictions.

View all news