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Read more at: Gitlab database in read-only mode on Friday 22 September

Gitlab database in read-only mode on Friday 22 September

The GitLab Container Registry database will be migrated on Friday 22 September.

Read more at: UDN upgrade dates 28 August-3 September

UDN upgrade dates 28 August-3 September

We will upgrade and restart the University Data Network (UDN) distribution routers to apply the latest recommended firmware before the start of Michaelmas 2025.

Read more at: Wireless service maintenance Tuesday 26 August 07:00 to 08:30

Wireless service maintenance Tuesday 26 August 07:00 to 08:30

We will be undertaking maintenance work on the wireless service between 07:00 and 8:30 on Tuesday 26 August.

Read more at: UPDATED: eduroam public certificate change on Monday 1 September

UPDATED: eduroam public certificate change on Monday 1 September

2 September update Yesterday's proposed eduroam certificate change was postponed due to unrelated technical issues. It is now happening at 5pm on Thursday, 4 September. Please see the new guidance here.

Read more at: Wireless service maintenance in July

Wireless service maintenance in July

We'll be undertaking maintenance on the wireless service on 22, 23, 28 and 31 July. You may experience connectivity issues on 22 and 23 July.

Read more at: Network maintenance Tuesday 15 July 07:00-09:00

Network maintenance Tuesday 15 July 07:00-09:00

On Tuesday 15 July, between 07:00 and 09:00, we will be undertaking maintenance work to update and enhance our network service. We are also reserving 16 July for any additional work that needs to be completed, although we aim to complete on 15 July. During this time there will be some disruption to network connectivity...

Read more at: New self-service IT support portal for UIS Service Desk and others, from 2 July

New self-service IT support portal for UIS Service Desk and others, from 2 July

University Information Services (UIS) adopted its new IT Service Management platform on Wednesday, 2 July. Some non-UIS departmental service desks will also be using the new platform from Thursday, 3 July. The URL for the new IT support self-service portal is: https://help.it.cam.ac.uk/portal...

Read more at: Coming soon: a better IT support experience for central IT services and some departmental helpdesks

Coming soon: a better IT support experience for central IT services and some departmental helpdesks

University Information Services (UIS) is adopting a new tool to help us give you a better experience when asking for IT support, requesting IT services or reporting problems. Our new IT Service Management (ITSM) tool, provided by Halo ITSM, will be used by all the support teams at UIS, who support the University’s central...

Read more at: Annual archiving and deletion of Panopto content

Annual archiving and deletion of Panopto content

The annual archive of Panopto lecture capture content has been scheduled for 2 September. Last year's archive, containing content created on or before 31 August 2024, will be permanently deleted. Content owners wishing to restore recordings from the current archive for reuse with an active cohort must do so before 28 August, as it can take up to 48 hours for content to be restored.

Read more at: Prevent AI note-taking bots from joining your Teams meetings

Prevent AI note-taking bots from joining your Teams meetings

When you set up a Teams meeting, do you amend the settings to prevent AI note-taking bots from joining your meetings? We advise that you do this to protect the security of your meetings and any confidential information you may discuss or show on screen.

Latest news

Update your eduroam wifi set-up by 5 January 2026 to stay connected

25 November 2025

If you use the University’s eduroam wifi, please update your wifi set-up by Monday 5 January 2026 to ensure your connection to eduroam continues uninterrupted in the New Year.

UDN restructuring work Autumn-Winter 2025 

16 October 2025

We will be carrying out some essential restructuring and relocation of the fibre optic infrastructure of the University Data Network (UDN).

Update to Copilot settings in Teams meetings

10 October 2025

We’ve updated the default settings for Copilot in Teams meetings.

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