On Tuesday 15 July, between 07:00 and 09:00, we will be undertaking maintenance work to update and enhance our network service. We are also reserving 16 July for any additional work that needs to be completed, although we aim to complete on 15 July.
During this time there will be some disruption to network connectivity between the University Data Network (UDN) and the internet, and users should plan to avoid critical work on the network during the maintenance time.
What’s happening
There will be disruption for some users between 07:00 and 09:00 on 15 July, as follows:
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Users working remotely and connecting to cloud services (such as MS applications, Teams) should not experience any disruption.
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Users working remotely and connecting to on-premise University services (such as CHRIS, CUFS) will experience disruption.
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Users working on the University network (for example, working in the office) will experience disruption to the internet and cloud services.
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Connectivity within the University network, (for example, working in an office and connecting to a University website such as CHRIS) should not experience any disruption.
There will be changes to the way the Central NAT service is configured.
What should you do?
Users should plan to avoid critical work on the network during 07:00 to 09:00 on the morning of 15 July. This includes hybrid meetings on the University estate. IT officers should advise their users of this disruption.