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IT Help and Support

University Information Services

New live online MS training with UIS's Training Services team

UIS Training Services provides a variety of live online training session to help staff and students with Microsoft programmes and software. Each session is with a dedicated University trainer with limited attendees to allow personal support while you're in the training session.  

View the updated programme for June-August 2021

Using Microsoft Teams 

Collaboration Tools: Microsoft Teams - for Team Owners 

Collaboration Tools: Microsoft Teams - Fast Track 

Collaboration Tools: Microsoft Teams - Part 1 - Getting Started 

Collaboration Tools: Microsoft Teams - Part 2 - Delivering Meetings 

Collaboration Tools: Microsoft Teams - Part 3 - Tabs & Applications 

Collaboration Tools: Microsoft Teams - Part 4 - File Management & Top Tips 

Collaboration Tools: Microsoft Teams - Part 5 - Breakout Rooms 


Events and presenting 

Collaboration Tools: Microsoft Teams - Virtual Train the Trainer

Collaboration Tools: Microsoft Teams - Live Events 


Microsoft software training

Microsoft Outlook 365: Essentials - Email and Calendar 

Microsoft Excel 365: Managing Data & Lists 

Microsoft Excel 365: Analysing & Summarising Data 


The sessions are hosted using MS Teams meetings or Teams Live, you'll need to download Teams to join. Dates, availiable places and joining instructions are listed on the University Training Booking System.

UIS Service Desk

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Latest news

New University Wireless guest system coming soon

21 October 2021

Our University Wireless team is pleased to announce we'll be launching a new guest wifi system for visitors to the University and members of the public to use when in University buildings. This service will also be available on the 100 or so outdoor access points spread across the city. The new guest wifi will be much...

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

View updated live online training programme