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IT Help and Support

University Information Services
 

 

The University Managed Print Service will be unavailable on Monday 16 March between 7am and 9am.

We will be upgrading the service software.

During this time, multifunction devices will be unresponsive, print job submissions will fail and people will not be able to scan. Other related functions will not work either.

If your multi-function device is unresponsive after 09:00, power off for 10 seconds then try again. If that doesn’t work, contact Service Desk.

Latest news

"Fresher Week Form" scams targeting students

5 October 2026

'Fresher Week Form' and other scams – do not give away your personal information All students, particularly Freshers, should be aware of fake flyers being circulated within colleges. In the past few days, they have been distributed at several colleges, sometimes pushed under students' doors. There are several versions of...

eduroam public certificate change on Thursday 1 October

25 September 2026

We're changing the public certificate used by eduroam at 07:30 on Thursday 1 October. Anyone who has used the eduroam Configuration Assistant Tool (CAT) for Windows devices, the eduroam profile for macOS devices, or the geteduroam for Android app to set up their eduroam connection won't notice any change. What to do if you...

Cyber security training email sent to staff in error on Monday, 7 September

8 September 2026

What happened Yesterday morning (Monday 7 September) staff received an email from no-reply[@]metacompliance.com asking them to complete a cyber security training course. This message was sent to staff in error. It was intended for students and included a link to the students’ cyber security training course. To be clear,...