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IT Help and Support

University Information Services
 

The Managed Print Service has expanded its compatibility and now supports users with Windows on ARM laptops (such as the Surface Pro or Samsung Galaxy Book) or other ARM-powered devices.

What's new?

  • Native compatibility: ARM- powered devices can connect directly to the Managed Print Service. You don’t need to use Web Print or ask someone else to print on your behalf. 

  • Full feature access: Confidential release, duplex printing and colour management are all fully functional.

  • Frictionless installation: The installation process now automatically detects the ARM architecture and installs the correct driver. Previously, ARM users got an error notification. 

Set up

Follow the instructions to set up your device.  

Support 

Please contact the Service Desk if you have any queries. 

Latest news

Managed Print Service supports ARM-powered devices

13 March 2026

The Managed Print Service has expanded its compatibility and now supports users with Windows on ARM laptops (such as the Surface Pro or Samsung Galaxy Book) or other ARM-powered devices. What's new? Native compatibility: ARM- powered devices can connect directly to the Managed Print Service. You don’t need to use Web Print...

Managed Print Service unavailable Monday 16 March 7am to 9am

10 March 2026

The University Managed Print Service will be unavailable on Monday 16 March between 7am and 9am.

UDN restructuring work

6 March 2026

We are carrying out some essential restructuring and relocation of the fibre optic infrastructure of the University Data Network (UDN).