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Read more at: UIS IT service status alerts moving to the IT self-service portal on 6 October

UIS IT service status alerts moving to the IT self-service portal on 6 October

From Monday, 6 October, you will find service alerts on the IT self-service portal. Our old in-house IT Service Status (ITSS) system is being decommissioned. It will stop sending email/SMS alerts to people who had subscribed. To continue receiving alerts via email, you can subscribe again in the self-service portal. Where...

Read more at: Windows 10 reaches end of support on 14 October

Windows 10 reaches end of support on 14 October

Windows 10 reaches end of mainstream support on 14 October 2025. All IT teams in institutions should take steps to identify devices running Windows 10 and take appropriate action.

Read more at: Google Gemini and NotebookLM available in the University’s Google Workspace

Google Gemini and NotebookLM available in the University’s Google Workspace

Google Gemini and NotebookLM are now part of the University's Google Workspace core apps. They are available to staff and students. Google Gemini is Google's AI assistant that can generate text, images, audio, video and code. NotebookLM is an AI research assistant that helps you organise and understand complex information...

Read more at: eduroam public certificate change on Thursday, 4 September

eduroam public certificate change on Thursday, 4 September

We're changing the public certificate used by eduroam at 5.00pm on Thursday, 4 September 2025. How to prepare for the certificate change If you used the eduroam Configuration Assistant Tool (CAT) for Windows devices, the eduroam profile for macOS devices, or the geteduroam for Android app to set up your eduroam connection...

Read more at: PoP switches: scheduled firmware updates, 8-19 September

PoP switches: scheduled firmware updates, 8-19 September

We will update the Point of Presence (PoP) switches to apply the latest recommended firmware updates before the start of Michaelmas 2025.

Read more at: Gitlab database in read-only mode on Friday 22 September

Gitlab database in read-only mode on Friday 22 September

The GitLab Container Registry database will be migrated on Friday 22 September.

Read more at: UDN upgrade dates 28 August-3 September

UDN upgrade dates 28 August-3 September

We will upgrade and restart the University Data Network (UDN) distribution routers to apply the latest recommended firmware before the start of Michaelmas 2025.

Read more at: Wireless service maintenance Tuesday 26 August 07:00 to 08:30

Wireless service maintenance Tuesday 26 August 07:00 to 08:30

We will be undertaking maintenance work on the wireless service between 07:00 and 8:30 on Tuesday 26 August.

Read more at: UPDATED: eduroam public certificate change on Monday 1 September

UPDATED: eduroam public certificate change on Monday 1 September

2 September update Yesterday's proposed eduroam certificate change was postponed due to unrelated technical issues. It is now happening at 5pm on Thursday, 4 September. Please see the new guidance here.

Read more at: Wireless service maintenance in July

Wireless service maintenance in July

We'll be undertaking maintenance on the wireless service on 22, 23, 28 and 31 July. You may experience connectivity issues on 22 and 23 July.

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