skip to primary navigationskip to content

Exchange Online for new students/staff – information for IT staff

last modified Jan 24, 2019 12:23 PM
In preparation for the 2018/9 academical year, from Monday 2 July 2018 all new undergraduate and postgraduate students joining the University will be issued with Exchange Online email accounts instead of Hermes email accounts.

Exchange Online email for University staff

From 2 July 2018, institutions will be able to request Exchange Online email accounts for their new staff when they pre-register them for UIS computing accounts. The option to request a Hermes account will remain. There is no change for new UAS staff, who will continue to be given Exchange On Premise email accounts.
Under the terms of our Microsoft licence, Exchange Online email accounts normally can’t be activated until the new employee has been flagged as 'staff' in CHRIS. In cases where the employee has not been entered in CHRIS before they arrive, or there is not a complete staff record in CHRIS, UIS will manually add the new starter to the EES entitlement access group list so that we can provide their Exchange Online email for their first day.

Exchange Online email for non-University staff

New staff joining the Colleges and non-core-University institutions that are part of the University’s Microsoft EES Agreement must be manually added to the relevant 'extras' group that UIS has defined for each institution. Local IT staff are responsible for adding them to their respective Lookup access groups which are named <institution>-mees-extra-fte or <institution>-mees-extra-nonfte.

Exchange Online support training for IT officers

UIS is currently scheduling another series of Exchange Online support training courses for IT officers. We will announce dates and booking information as soon as the arrangements are finalised.

Further information

Exchange Online for new students and staff


If you have any queries, please email the UIS Service Desk:

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

University Wireless Service maintenance 07:00–09:00 Wednesday 20 March

Mar 15, 2019

The University Wireless Service (eduroam and UniOfCam) will be subject to interruptions between 07:00 and 09:00 on Wednesday 20 March, while we investigate the problems that occurred during this week’s fail-over test.

View all news