skip to primary navigationskip to content

RESOLVED: Email to Exchange Online received from the outside world is currently being significantly delayed

last modified Jan 25, 2019 11:22 AM
At 20:00 yesterday (Thursday 24 January) Microsoft reported that they had resolved the issues that affected the Exchange Online email service for much of the day.

Incoming external email to the University’s Exchange Online users was queued for delivery by the University’s mail infrastructure and all emails were delivered to recipients by 23:00. No mail was lost, however the time stamps on these delayed emails may be wrong.

Microsoft have not published any detailed information about the incident, other than that they have resolved issues with some of their Domain Name Controllers.

Getting help

UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

Wi-Fi gets a boost at the Sidgwick Site

Feb 08, 2019

We've updated and expanded the Wi-Fi service at Sidgwick Site, increasing capacity and speed in lecture theatres, as well as adding outdoor coverage for the first time.

Call for MCS software requests

Jan 31, 2019

We're now accepting requests for new applications and to upgrade existing applications on the MCS for 2019–2020.

View all news