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IT Help and Support

University Information Services
 

We will be carrying out essential maintenance to the University Wireless Service on Tuesday 14 October, 07:30-09:00.

During this time the service will be liable to interruption, and users may be unable to connect to eduroam, UniOfCam-Guest, UniOfCam-IoT and local SSIDs.

What should users do?

If users experience problems after the maintenance period, they should contact the Service Desk.

 

Latest news

Cyber security training email sent to staff in error on Monday, 7 September

8 September 2026

What happened Yesterday morning (Monday 7 September) staff received an email from no-reply[@]metacompliance.com asking them to complete a cyber security training course. This message was sent to staff in error. It was intended for students and included a link to the students’ cyber security training course. To be clear,...

Wireless connectivity issues – resolved

3 September 2026

Our equipment provider has deployed a fix overnight that appears to have resolved the issues that were affecting our wireless services.

Some email applications may stop working with Microsoft 365 from October 2026

12 August 2026

If you use any email or calendar application other than Microsoft Outlook to access your University mailbox ([CRSid]@cam.ac.uk), you may be affected by Microsoft's withdrawal of its Exchange Web Services (EWS) API. You may need to take action to ensure you will still receive email and calendar entries.