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Wireless Service maintenance and upgrade work in December

last modified Nov 27, 2019 04:52 PM
We have a programme of maintenance and upgrade work planned for the Wireless Service in December. There may be interruptions in connectivity during the work, but we’ll do our best to keep the disruption to a minimum.

The full schedule and details are below.

Thursday 5 December, 08:00–09:00 – Maintenance

We'll be optimising various Wireless Service systems during this period. This will cause some interruptions to connectivity to eduroam, the UniOfCam guest SSID and local SSIDs.

Monday 9 December, 07:30–08:00 – Installing ClearPass network access control

This is the first phase in migrating the Wireless Service's network access control away from in-house systems to an industry standard product called Aruba ClearPass. Once it's installed, all wireless authentications will be initiated via this system. At this stage, there will be no noticeable change from a user perspective. During the installation there may be interruptions to connectivity to eduroam, the UniOfCam guest SSID and local SSIDs.

ClearPass will enable us to launch new wireless network access methods in the future, including a new registration system for devices that can't connect to eduroam, improvements to guest/visitor access and the availability of public Wi-Fi – none of which has been possible before.

Tuesday 10 December, 08:00–09:00 – Maintenance

We’ll be optimising various Wireless Service systems during this period. This will cause some interruptions to connectivity to eduroam, the UniOfCam guest SSID and local SSIDs.

If you have any queries, please contact our Service Desk.

UIS Service Desk


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