skip to content

A quick tour of your Citrix Workspace interface – where to find your apps and desktops and files.

Working with apps

You will find the applications available to you by tapping Home > Apps > All apps:

 Nav 01Nav 02

Note: The apps you will have available depends on the software licences that have been assigned to you, and will likely differ from the illustration above.

Once you start using these apps, they will populate the Apps section of the Home screen under Recents.


Working with desktops

Your managed Desktops can also be found by tapping Home > Desktops > All Desktops:

Nav 03Nav 04

Your desktops will be added to your Recents as they are used and can be added to your Favorites by tapping the star in the top left corner of the shortcut.

The Home screen will begin populating the various sections as apps and desktops are used or you have marked them as a Favorite (see below).

Nav 05


Adding Favourites

You can add apps to the Favorites section by tapping the star icon in the top left corner of the shortcut:

Nav 06



Working with files

 Your files are accessed within your desktop as usual, not via the Files menu in the Citrix Workspace app.

Note: if you tap the Files option in the Citrix Workspace menu, you will be prompted to install another app. This app is not enabled and will not give you access to the files in your UMD Windows desktop.


Access to shared drives

See: Departmental shared drives


UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Obsolete media formats will be removed from the Streaming Media Service on 24 June

17 June 2021

We need to delete old , unsupported media file s from the University’s Streaming Media Service (SMS ) because the system is approaching its max i m um stor a ge capacity . The o riginal high -quality ‘master’ copies will be retained. D eleting old files will allow adequate space for users to add new uploads and ensure the service continues to run smoothly.

Panopto planned maintenance: Saturday 26 June 2021

15 June 2021

Panopto will be undergoing an upgrade from 22:00 on Saturday 26 June until approximately 02:00 on Sunday 27 June and will be unavailable. During this downtime, you won’t be able to access recordings and any attempt to upload content will result in a "Server unable to connect" message. You may also notice an impact on...

Change to IP addresses associated with Raven from 16 June 2021

2 June 2021

The IP addresses associated with will be changing on or soon after Wednesday 16 June. This change should be invisible to and have no impact on users, but IT staff who maintain firewall rules that use IP-based filtering to allow access to Raven will need to update their configuration. In addition to the...