skip to content

A quick tour of your Citrix Workspace interface – where to find your apps and desktops and files.

Working with apps

You will find the applications available to you by tapping Home > Apps > All apps:

 Nav 01Nav 02

Note: The apps you will have available depends on the software licences that have been assigned to you, and will likely differ from the illustration above.

Once you start using these apps, they will populate the Apps section of the Home screen under Recents.


Working with desktops

Your managed Desktops can also be found by tapping Home > Desktops > All Desktops:

Nav 03Nav 04

Your desktops will be added to your Recents as they are used and can be added to your Favorites by tapping the star in the top left corner of the shortcut.

The Home screen will begin populating the various sections as apps and desktops are used or you have marked them as a Favorite (see below).

Nav 05


Adding Favourites

You can add apps to the Favorites section by tapping the star icon in the top left corner of the shortcut:

Nav 06



Working with files

 Your files are accessed within your desktop as usual, not via the Files menu in the Citrix Workspace app.

Note: if you tap the Files option in the Citrix Workspace menu, you will be prompted to install another app. This app is not enabled and will not give you access to the files in your UMD Windows desktop.


Access to shared drives

See: Departmental shared drives


UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...