skip to content

This is optional. If you used the Address Book in Hermes to store your contacts, you can migrate them into your Exchange Online contacts.

 Once you have migrated your Hermes mailbox, you can use the Hermes Migration application to help you migrate your Address Book.

  1. Log in to Hermes webmail. Click Address Book:


  2. Ensure you are looking at the Personal Addresses list, and click the Export icon to export your Hermes contacts as a file called contacts.vcf:


  3. Log in to the Hermes Migration web page at:
    Click the Choose file button, and browse to the contacts.vcf file you just exported from Hermes:


  4. Click the Convert button to convert your contacts.vcf file into an Outlook CSV format file and save it on your hard drive:


    You can now click the Logout > button.

  5. Use the web access portal to log in to your Microsoft – University of Cambridge account at: and click the People tile:

    People tile

  6. Click to expand Your contacts in the sidebar menu, and from the Manage drop-down menu, select Import contacts:


  7. A new pane will open in the right of your window. Click the Outlook 2010, 2013 or 2016 option:


  8. Click Browse and locate your contacts.csv file:


  9. Click the Upload link, and your Hermes contacts will be imported into Exchange Online:


  10. After a confirmation message, you should see your contacts from Hermes listed:



UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Obsolete media formats will be removed from the Streaming Media Service on 24 June

17 June 2021

We need to delete old , unsupported media file s from the University’s Streaming Media Service (SMS ) because the system is approaching its max i m um stor a ge capacity . The o riginal high -quality ‘master’ copies will be retained. D eleting old files will allow adequate space for users to add new uploads and ensure the service continues to run smoothly.

Panopto planned maintenance: Saturday 26 June 2021

15 June 2021

Panopto will be undergoing an upgrade from 22:00 on Saturday 26 June until approximately 02:00 on Sunday 27 June and will be unavailable. During this downtime, you won’t be able to access recordings and any attempt to upload content will result in a "Server unable to connect" message. You may also notice an impact on...

Change to IP addresses associated with Raven from 16 June 2021

2 June 2021

The IP addresses associated with will be changing on or soon after Wednesday 16 June. This change should be invisible to and have no impact on users, but IT staff who maintain firewall rules that use IP-based filtering to allow access to Raven will need to update their configuration. In addition to the...