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Migration process

General information about the migration process, and what to expect.

How to migrate your Hermes email to Exchange Online

This procedure migrates your Hermes email to Exchange Online in a two stage process. After that, you can go on to migrate your Hermes contacts.

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How to clear Outlook's Auto-Complete List cache

After you migrate to Exchange Online, your auto-completed email addresses will no longer resolve properly. People won’t get your emails, and you won’t get a message failure alert. To fix this, you need to clear Outlook’s local cache:

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For institutional users and UAS staff

Additional guides for UAS staff, and users whose Institution has migrated to Exchange Online

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Using Rules in Exchange Online to filter email

How to use Exchange Online's rules to create some common email filtering actions.

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Controlling how your name is displayed in the Exchange Online address book

Exchange Online gets the information for its address book from the University Active Directory ('Blue'), which in turn gets its information from other University systems – which one depends on whether you are a student or a member of staff. If you don't like how your name is displayed in the Exchange Online address book, you can change it.

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