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IT Help and Support

University Information Services

Studying at Cambridge


IT incident reports

This section provides reports on IT incidents that affected the University, to ensure that users are aware of what has happened and what remedial action is planned.
  • Sunday 13 January 2019: Between 16:05 and 17:14, an automated process (script) ran that had the unintended effect of removing all users’ Exchange Online (ExOL) licences. The process re-ran later that day and all user licences were restored by 20:15. Full report.





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RSS Feed Latest news

Moodle upgrade on Tuesday 23 July

Jun 24, 2019

Moodle, the University's virtual learning environment, will be upgraded on Tuesday 23 July between 07:00 and 12:00. The service will be unavailable during this period.

Wi-Fi upgrade on Saturday 6 July

Jun 24, 2019

We'll be implementing a significant migration of the University Wireless Service to a new underlying operating system and controller platform on Saturday 6 July between 08:00 and 17:00.

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