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IT Help and Support

University Information Services

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Information services governance

The Information Services Committee (ISC) was formed to shape and drive the provision of high quality information services and systems across the University.

Terms of reference, membership and dates of meetings may be found on the Information Services Committee website.

The Constitution and Duties of the Information Services Committee are laid out in Grace 1 of 22 May 2013. The first meeting of the ISC was in May 2014.

Sub-committees, meetings and members are all listed on the Committee website.

Rules, guidelines and procedures

 Rules made by the ISC

 Use and misuse of computing facilities

 Project governance guidelines

 Disciplinary procedures

 Other guidelines (including network rules and staff matters)

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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RSS Feed Latest news

All University members now have access to Google G Suite@Cambridge

May 07, 2019

UIS enrolled all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

Upgrade Windows 7 machines before the operating system reaches end of life on 14 January 2020

Apr 30, 2019

Microsoft will stop supporting Windows 7 on 14 January 2020. The good news is that you may be entitled to a free upgrade to Windows 10, if your institution is participating in the University's EES agreement.

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