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IT Help and Support

University Information Services

Studying at Cambridge

 

West Cambridge Data Centre

Data Centre Operations' core hours

Data Centre Operations' core operating hours are Monday to Friday, 7am to 6pm (under normal circumstances).

We will still be available to assist beyond 6pm for pre-planned work, providing we receive a minimum of 2 working days' notice.

General enquiries

For general enquiries and visitor booking (requires 24 hours' notice) contact us:

Phone padded  01223 760105


Emergency and out-of-hours contact

Phone padded  01223 760100 

 

Visiting the Data Centre

 Contact us to book a visit. We require at least 24 hours' notice.

Induction information

Hosting Service Networking

The UIS Hosting Service allows institutions to have their servers hosted in UIS-managed Data Centre facilities, either physically or virtually.

This document describes the networking available with this service.


A note on photography

Photography, or videography, of the front and rear elevations of a client's own cabinets is permissible.

Photography, or videography, either by the use of cameras or cell/smart phones equipped with cameras, elsewhere within the facility is prohibited, with the exception of professional photography for marketing material arranged with the WCDC Manager.

Contact the data centre


General enquiries and visitor bookings

Monday to Friday, 07:00–18:00

Phone padded  01223 760105


Emergency and out-of-hours contact

Phone padded  01223 760100