Your UIS Password – one password for many UIS services
Your UIS Password provides you with access to these central computing services:
- Raven – the University's central web authentication service
- Hermes – the University's email service
- – (including the Managed Cluster Service (MCS))
- High Performance Computing Service
- Managed Web Service
Individual passwords for Raven, Hermes and Desktop Services
If you joined the University before the combined UIS Password was introduced in February 2014, your individual passwords will continue to work until you change or reset one of them using the UIS , when you will be issued with a single UIS Password instead:
If you forget your password(s)
How to change your password(s)
Use the UIS Password Management Application to change your UIS Password, or individual passwords for Raven, Hermes or Desktop Services.
New arrivals: how to collect your initial password
If you are a new student or member of staff, your college or institution has pre-registered you for a UIS computing account. When you arrive in Cambridge, use a computer or kiosk connected to the Cambridge University Data Network (CUDN) to collect your initial password online at https://jackdaw.cam.ac.uk/signup/
Applying directly for computing resources
Your college, department or institution will ensure that you have a computing services account before you arrive in Cambridge, but if you need access to additional resources, you (or your college or institution) may apply directly by completing theform. If granted, your password will be sent in a letter, via the University Messenger Service (UMS):
Compromised passwords: what to do
If you think someone has discovered your password, or that your computing service account has been breached, you should:
- Immediately change your password
- Check all your University accounts for signs of misuse
- Report any suspected misuse to your local Computer Officer.
Report serious security breaches to CERT
If you suspect serious misuse of any University systems, immediately report it to the University Computer Emergency Response Team (CERT) by emailing email@example.com.
Last updated: October 2016