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User accounts and passwords

Information about your University-provided computing accounts, how to manage your UIS Password, and what to do if you forget it.

How to collect your UIS accounts

How to collect your UIS computing accounts: your username (CRSid) and initial password, and your Cambridge email address.

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Using your UIS accounts

General information about your University-provided computing accounts, acceptable use policy for IT services, and the University's software policy. 

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What is a CRSid?

Your Cambridge CRSid (Common Registration Scheme identifier) is a unique username issued by University Information Services (UIS). It is used to identify an individual on any online system managed by UIS, including Raven, Hermes and Desktop Services.

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Passwords for UIS accounts

An overview of your UIS Password: how to get one, what it does, how to change it and what to do if your account is compromised.

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Choosing your passwords

Advice on how to choose a strong, yet memorable, password.

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Forgotten passwords

How to reset your UIS Password, or your individual passwords for Raven, Hermes, Desktop Services (including the Managed Cluster Service (MCS)).

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What is a Password Reset Token?

A Password Reset Token is a single-use, time-limited code that is issued to an individual to allow them to reset their UIS Password (or individual passwords for Raven, Hermes or Desktop Services) using the UIS Password Management Application.

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Using a Password Reset Token

To reset your UIS Password (or individual Raven, Hermes or Desktop Services passwords) you will need a Password Reset Token from your local computer officer, or the UIS Service Desk.

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