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Working with Outlook

How to use Outlook effectively – from getting it set up to display email in the way you want to read it, organising your inbox, how to re-use content, how to retract that email you wish you'd never sent, and even how to add user polls in an email.

Tame your email and calendar

With Outlook on the web and on your mobile devices, you can easily manage your email and calendar wherever you are. In this tutorial, you will learn how to organize your messages using a mobile device, share documents on the cloud, and reschedule appointments when your day changes.

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Viewing email

Read and organize email messages in Outlook, and customise the layout to the way you are used to seeing your emails displayed.

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Creating and sending email

Create and send a new email message, reply to an email message, forward an email message, and finish a draft message.

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Searching for colleagues' addresses

Outlook's auto-complete addresss search doesn't work as you may expect. For several technical reasons, the Global Address List (GAL) is currently populated with names in different formats depending on where the data is being drawn from – some by surname, some by first name or initials, and some by title. By default, Outlook searches its data from left to right, rather than on whole or partial strings as may would expect, and is context- and white-space sensitive. This can make finding your colleagues and contacts difficult unless you know exactly how their name is formatted. In both Office 2013 and 2016, you can get round this by using the more advanced search option:

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Sending file attachments

Send a file with your email message by adding an attachment.

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Deleting and recovering emails

Delete email you no longer want or need from your Inbox or mail folders, or recover those that you still wish to keep.

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Retracting or replacing a sent email

If you and your recipients are all on Microsoft Exchange and in the same organization, you can recall or replace an email message that you sent.

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Adding attachments and hyperlinks

Add or remove an attachment or hyperlink from an email message.

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Saving and re-using content

You can create a Quick Part to save and reuse a block of text that you use frequently, instead of retyping it each time. You can also edit and delete Quick Parts.

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Creating polls in Outlook emails

In Outlook, you can create a poll by adding voting buttons to an email. The poll responses arrive in your  Inbox and are tallied in a tracking view.

Creating polls in Outlook emails - Read More…

Tame your email and Calendar

With Outlook on the web and on your mobile devices, you can easily manage your email and calendar wherever you are. In this tutorial, you will learn how to organize your messages using a mobile device, share documents on the cloud, and reschedule appointments when your day changes.

Tame your email and Calendar - Read More…