The information on this page is generic. If you are using one of the mail programs shown in the menu on the left then you should follow the instructions for your particular mail program.
For reading mail
- We strongly recommend that you use IMAP. When you use IMAP your mail is kept on Hermes. This means that you can access it from different computers using IMAP or Hermes webmail, both when you are in Cambridge and when you are away. Also, if your computer is stolen, or has a hard disk failure, your email will still be available to you, using another computer.
The server setting for IMAP should be imap.hermes.cam.ac.uk
- POP is available, but note that POP will, by default, download your email from Hermes to the computer you are using. This means that you will only be able to access your messages from that one computer, and Hermes webmail will not be useful to you. If your computer breaks or is stolen you will lose your messages. However, if you must use POP, then the server setting should be pop.hermes.cam.ac.uk
- You must also use secure settings (you are likely to find the phrases SSL or STARTTLS used), You should use the equivalent of Required, STARTTLS.
For sending mail
- The name of the SMTP server should be smtp.hermes.cam.ac.uk
- You will also need to find settings for SMTP AUTH (authentication). Again, you are likely to find the phrases SSL or STARTTLS used and should use the equvalent of Required, STARTTLS. In most mail programs you will also need to enter your CRSid (e.g. spqr9) in a User ID field. If you have a port setting for SMTP change this from 25 to 587 (if port 587 does not work, change the setting to 465 instead).
Mail folder settings information
~/mail used to be needed to define the path to mail folders on Hermes for IMAP mail clients, but is now obsolete and should be removed from the settings (if you use POP this will not affect you as your mail folders are saved on your local system).
Mail clients use different terminology for the folder setting, these include;
- IMAP Path Prefix
- IMAP Folder path
- IMAP Mailbox Location Prefix
- IMAP server directory
- Root folder path
- a Path field in a Folder Settings configuration
In general the correct change is to delete the ~/mail entry, leaving the field blank. If your mail client has settings for Automatic Hierarchy List, Allow server to override these namespaces or similar, then check the box by the setting name.