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Configuring eduroam - Mac OS 10.6 (Snow Leopard)

Configuration steps

Make sure that you have your credentials (eduroam identifier and Network access token (username and password)) from the UIS Tokens service.

  1. To get the list of networks
    1. Either select eduroam from the AirPort dropdown in the menu bar (you may need to select Turn AirPort On first)
    2. Or:-
      • Open System Preferences
      • From Internet & Wireless, select Network
        system preferences control panel
      • Check that the AirPort connection is selected, then from the Network Name: drop down box select eduroam
        network panel
  2. In the dialogue box that opens 
    user details
    • enter your eduroam identifier (typically your CRSid followed by in the User Name box
    • enter your Network access token in the Password box
    • leave 802.1X as Automatic
    • tick Remember this network if it not already ticked
    • Select OK
  3. In the Verify Certificate dialogue box
    verify certificate
    select Show Certificate
  4. In the expanded box
    • the chain should look as indicated below (if it doesn't, stop and contact the Help Desk)
    • Select the triangle by Trust
    • Set When using this certificate to Always Trust (this will automatically change the other settings)
      setting 'when using this certificate' to always trust 
      then select Continue
  5. In the confirmation box that appears 
    change trust settings dialoge
    type your Mac OS X username and password (not the eduroam ones!) then select OK 
    If you started by opening the System Preferences (step 1.2), you will be dropped back into the Network pane.
  6. Now you need to set the trust settings for the server
    • Select Advanced
      selecting 'advanced' in networks pane
    • Then choose the 802.1X pane. Ensure the User Profile: eduroam option is highlighted (if the profile does not appear then restart your Mac and continue from here). Make sure that only PEAP and TTLS are enabled (uncheck anything else). Then select the Configure Trust... button 
      setting '802.1x pane, with Configure Trust...
    • Choose the Servers pane and add
      adding trusted server
    • Select OK to close the pane.
  7. Now that the authentication methods have been set correctly select either PEAP or TTLS and then select Configure
    configure the authentication method
    Set the outer identity identity to
    setting outer identity
    then select OK to close the pane
  8. In order to automatically connect to eduroam you need to have this set as your preferred network; to do this choose the AirPort pane and drag eduroam to the top of the Preferred Networks list
    ordering preferred networks
    then select Apply and then select OK to close the Advanced pane
  9. You can now see that you are connected and authenticated 
    connected status in network pane
    Select Apply to save the changes and close the window by selecting the x in the top left of the window (which will turn red when you mouse to it).

Your computer will now be authenticated to the network, after that you should be able to access the internet. If you get an error saying that authentication has failed, double-check the above steps.

All the settings you have made are stored in your computer and should not need re-entering each time you connect to the eduroam network.

If you experience any problems with these instructions you should try removing your old profile and then try again. If you are still unable to connect, then contact the Help Desk for assistance.


If you have any enquiries regarding UIS network services, or other University network topics, please send an email to: